Are you curious about the world of food delivery and considering becoming a Just Eat driver?
Just Eat is a renowned online food delivery platform that connects hungry customers with their favourite local restaurants. It's a convenient and popular choice for people looking to enjoy restaurant-quality meals in the comfort of their homes. As a Just Eat driver, you play a crucial role in making this happen by delivering these delicious meals promptly and with a smile.
In this comprehensive guide, we'll take you through everything you need to know to start your journey as a Just Eat food delivery driver.
1. Eligibility Requirements
Who Can Be a Just Eat Driver?
Before you hit the road, you need to meet certain eligibility criteria. Just Eat typically requires drivers to be at least 18 years old, ensuring you have the maturity and responsibility needed for the job. The acceptable vehicle types can vary by location, so make sure to check your local requirements. In terms of your driver's licence, you'll generally need a valid and up-to-date one, free from any significant infractions.
2. Vehicle and Equipment
Your Trusty Steed: Choosing the Right Vehicle
Just Eat provides flexibility when it comes to the type of vehicle you can use for deliveries. Whether you have a car, bicycle, scooter, there's an option that suits your preferences and local regulations. Remember, your vehicle choice may influence the number of orders you can accept at once, so it's essential to pick one that aligns with your delivery strategy.
You'll also need a reliable smartphone with internet access and the Just Eat driver app installed. This app is your lifeline for managing orders, tracking deliveries, and staying connected with the platform.
3. Applying for the Job
How to Apply
Ready to join the ranks of Just Eat drivers? Applying is a straightforward process. Visit the Just Eat website or download the app to start your application. The platform will guide you through the necessary steps, including providing essential personal information, verifying your eligibility, and agreeing to the terms and conditions. Be sure to double-check your application for accuracy and completeness before submission.
4. Background Checks and Documentation
Clearing the Path: Background Checks and Documentation
Just Eat prioritises safety for both its drivers and customers. You'll need to provide specific documents and identification for verification purposes. These often include:
Your driving licence - for motorised vehicles
Business insurance (covering hire & reward) - for motorised vehicles
Proof of right to work in the UK
Remember, you need to keep the documents updated if they expire.
5. Training and Onboarding
The Road to Success: Training and Onboarding
To set you up for success, Just Eat offers training and onboarding programs. These resources are designed to familiarise you with the platform, delivery procedures, and customer service expectations. Completing these programs ensures that you're well-prepared to handle deliveries efficiently and provide excellent service.
6. Using the Just Eat App
Your Navigator: Using the Just Eat Driver App
Once you're accepted as a Just Eat driver, it's time to dive into the app. The Just Eat driver app is your indispensable tool for managing your deliveries. It allows you to accept orders, view delivery instructions, communicate with customers, and navigate to restaurants and drop-off locations with ease.
Navigating the app efficiently is crucial for maximising your earnings and ensuring a smooth delivery experience.
7. Managing Orders and Deliveries
Efficiency on the Road: Managing Orders and Deliveries
Managing multiple orders and deliveries efficiently is a skill that can significantly impact your earnings and customer satisfaction. We'll share expert tips for optimising your delivery routes, ensuring timely drop-offs, and handling different types of orders, including special instructions and dietary preferences.
8. Safety and Customer Service
Safety First: Delivering with Care
Safety is paramount when you're making deliveries. We'll emphasise the importance of following road safety rules, securing orders properly, and being aware of potential hazards. You'll also find guidance on handling customer interactions, addressing issues, and resolving conflicts professionally.
9. Managing Your Schedule
Flexible Hours: Managing Your Work Schedule
As a Just Eat driver, you have the flexibility to choose your work hours and availability. You must submit your availability via the courier app by 23:59 every Wednesday evening (If you don’t, Just Eat will not be able to assign you runs). Your new schedule will be available on Thursday (next day) by 17:00.
Eg: Submit your availability on Wednesday 5th July and on Thursday 6th July you’ll be able to see the runs you are booked in for. These shifts could start as early as Monday 10th July.
If Just Eat is very busy, you may be able to open the app and start delivering without having booked a run - they call these open runs. Remember, there is no guarantee of the availability of open runs.
10. Ratings and Reviews
Your Reputation Matters: Ratings and Reviews
Just Eat uses a rating and review system to evaluate drivers' performance. Maintaining a high driver rating is essential for securing more orders and earning better tips. We'll provide tips and best practices for ensuring your customers are satisfied and leaving positive reviews.
11. Additional Resources
Helping You Succeed: Additional Resources
To further assist you on your Just Eat delivery job, we offer you to use shift grabber apps such as ShiftCatcher to catch extra shifts. It is designed to catch shifts and overflows automatically for you so you don't have to worry about catching them manually. The app is fully secured and protects your justeat accounts. You can easily get at least 1-3 extra Just Eat shifts per day.
→ Learn more about the benefits of ShiftCatcher here!
We've covered everything you need to know to become a Just Eat delivery driver. Armed with this knowledge, you can embark on your journey with confidence and make the most of your experience with this popular food delivery platform.
Embarking on Your Just Eat Delivery Driver Job today!