Frequently Asked Questions (FAQ)

💳 Service Credits and How It Works

Q: How does the ShiftCatcher credit system work? A: It's simple: 1 Service Credit is used for every 1 shift that our tool successfully secures for you. If our tool runs but doesn't manage to get you a shift, you do not use a credit. You can buy credits in packs, and the more you buy at once, the cheaper the rate for each shift becomes.

Q: How does the software actually work after I purchase credits? A: Once you purchase Service Credit, you will receive an email explaining the simple steps to integrate your courier app with our software. Once integration is complete, your system is active and begins consuming credits only when a shift is successfully secured for you. Just sit back, relax, and watch the shifts come!

Q: Are there any monthly fees or subscription obligations? A: No. ShiftCatcher operates purely on a Pay-As-You-Go model. You only pay when you purchase Service Credits. There are no recurring charges, membership fees, or cancellation headaches.

Q: Do my credits expire? A: No. Your Service Credits are yours until you use them, whether that's this week, next month, or six months from now. There is no pressure to "use them or lose them" like with a traditional subscription.

🛡️ Safety and Security

Q: Is this tool safe for my courier account? A: Absolutely. Your account's safety is our number one priority. We are incredibly proud of our perfect zero-ban record—no driver has ever had their account compromised while using ShiftCatcher. We are aligned with Just Eat's criteria and constantly update our platform to ensure long-term reliability.

Q: Why do my login details have to be the same as my courier app for integration? A: We understand why this is commonly asked. The reason is that this is the only reliable way for the software to securely connect to the courier app's system. Open shifts are only available inside the courier app, so our software needs to connect to automate catching those shifts for you. Please be assured that all your login details are fully encrypted.

Q: How secure is my personal information with ShiftCatcher? A: Your account's security is our top priority. We have implemented advanced, proven security measures to safeguard your information for over two years. This commitment ensures your personal information is protected, allowing you to focus on maximizing your earnings without worry.

✨ Getting Started and Results

Q: How can I try ShiftCatcher before purchasing credits? A: We offer 5 free Service Credits to all new users! This allows you to fully test the core features and see the software secure shifts for you without any financial obligation or payment required.

Q: How many extra shifts would I get in a week? A: This service is specially designed for drivers who are struggling to get shifts or enough shifts to make a decent living. On average, our drivers see an increase of at least 7–15 shifts in a week. Keep in mind that the number of shifts depends on the overall activity within Just Eat, which is outside of our control.

Q: Which platforms are supported? A: Currently, our service is focused exclusively on providing the most stable and reliable experience for Just Eat drivers in the UK. It works perfectly on both iOS and Android phones.

Q: Why should I choose ShiftCatcher over other alternatives? A: Other alternatives can often put your account's safety at risk and potentially lead to bans. With ShiftCatcher, you're investing in a premium, proven product that not only protects your account but is also designed for long-term reliability and enhancing your earning potential.

Q: How does ShiftCatcher's expansion into new areas benefit me? A: Our expansion into new areas like Barnsley, Coventry, Ipswich, Lincoln, Luton, Mansfield, Belfast, Doncaster, Bracknell, and more means there are additional, verified opportunities for you to get more shifts. This expansion is part of our commitment to increasing your earning potential across the UK.